Staff & Board Training



Founded in 2015, the MASSCAP Training Center offers training and resources to enhance the ability of community organizations to serve their customers, develop their staff and boards, improve operations, expand capacity, and comply with funder requirements.

What We Offer

  • Live virtual workshops
  • Communities of Practice peer learning groups*
  • Facilitated roundtable discussions
  • Recorded training videos
  • Onsite trainings at regional locations throughout Massachusetts (SUSPENDED UNTIL FURTHER NOTICE)
  • Sessions at regional conferences such as the New England Community Action Partnership
  • Guidance on State and Federal funding and training requirements
  • Trainings to help Community Action Agencies meet the CSBG Organizational Standards

Training and Professional Development Priorities 

We cover a wide range of topics for all levels of staff as well as boards of directors, organized under the following priorities:

  • Operations, Policies, and Procedures Best Practices
  • Strategic Planning and Performance Management
  • Learning and Teaching Life and Work Skills
  • Leadership Development and Career Pathways
  • Board Member Roles, Expectations, and Responsibilities
  • Advocacy, Outreach, and Systems Change
  • Health/Wellness and Human Services

Communities of Practice

  • Strategic Planning and ROMA
  • Communications and Development
  • Fiscal Operations
  • Human Resources
  • Service Integration
  • New(er) Executive Directors
  • Asset Development and VITA
  • Information Technology