Impact Stories

The impact that that Community Action Programs make is significant and leads to a range of positive outcomes for individuals, families, and communities. Community Action Agencies play a transformative role by helping people with fundamental necessities that we all need to grow and develop, and to lead safe, healthy, and productive lives.

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elderly teacher and student

Head Start & Foster Grandparents

A nurse and mother of five who retired after 32 years in the profession mentioned to a cashier that she was bored. Meanwhile, a child in the agency’s Head Start...
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Bridges returning citizen center

BRIDGES Returning Citizens Center: Reducing Recidivism

A young man preparing to reenter society after more than 10 years of incarceration was excited about a fresh start and motivated to find work. However, he knew he would...
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ELF warm clothing program

Warm Clothing Program

A working couple of a family of four with two school age children called Berkshire Community Action Council (BCAC); their rent had quadrupled in the past six months. The change...
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contractor fixing a furnance

Emergency Heating Assistance

Susan calls Berkshire Community Action Council (BCAC) saying she had no heat. She has been on disability due to severe health issues, and although her husband is working, their income...
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CACCI program

Immigration Status Assistance

A single 34-year-old woman who arrived in the United States more than a year ago from Haiti, was referred from St. Joseph Homeless Shelter in Hyannis to the Immigration Resource...
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Saving Energy & Staying Warm

After losing his wife, Roger’s income was significantly reduced.  He juggled expenses through a mild winter but was facing another winter and didn’t know how he would manage.
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Emergency Shelter & Job Training

Charlie and his wife hit a rough patch and landed in Action Inc.’s emergency shelter in Gloucester.
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Keeping the Heat On

Patty was laid off from her job in February due to cuts in federal grant funding. When she lost her job, she was unable to afford her $500 per month...
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YouthBuild Program Leads to Stable, Rewarding Career

Anthony was struggling personally and academically and fell behind in high school.
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