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March 2017

HR Community of Practice

March 24 @ 10:00 am - 12:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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To learn more and join this group, email JessBenedetto@masscap.org

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$75

COSO Basics: Understanding Internal Controls

March 30 @ 10:00 am - 2:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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Internal controls of any entity are based on a framework issued by the Committee of Sponsoring Organizations (COSO). For not-for-profits that…

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$75

Creating a Culture of Customer Service: The FISH Philosophy

March 31 @ 10:00 am - 2:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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Inspire staff, create a work culture that promotes strong relationships and outstanding service, and better equip your organization to face…

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April 2017

Leadership Development Institute Session 2

April 7 @ 9:30 am - 4:30 pm

The MTC's Leadership Development Institute was created to establish an internal structure for the  development and retention of leaders within…

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$75

Financial Capability Series: Session 2

April 11 @ 10:00 am - 1:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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What does financial stability look like for the people you serve? How can you leverage the services already offered to…

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Planners Community of Practice

April 12 @ 10:00 am - 2:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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To learn more and join this group, email JessBenedetto@masscap.org

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Communications Community of Practice

April 25 @ 10:00 am - 12:00 pm
South Middlesex Opportunity Council, 7 Bishop St, Board Room
Framingham, MA 01702 United States
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To learn more and join this group, email JessBenedetto@masscap.org

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$75

Unpacking ROMA Training Series: Session 1

April 27 @ 9:30 am - 12:30 pm
South Middlesex Opportunity Council, 7 Bishop St, Board Room
Framingham, MA 01702 United States
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What is the Results Oriented Management and Accountability (ROMA) system, and what does it have to do with YOU? The…

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Service Integration Community of Practice

April 28 @ 10:00 am - 12:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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To learn more and join this group, email JessBenedetto@masscap.org

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May 2017

Leadership Development Institute Session 3

May 12 @ 9:30 am - 4:30 pm

The MTC's Leadership Development Institute was created to establish an internal structure for the  development and retention of leaders within…

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