MASSCAP Notice Regarding Statewide Home Energy Assistance Program

Oct 29, 2025

Applications for Home Energy Assistance Program (HEAP) AKA Fuel Assistance

Local Home Energy Assistance Program (HEAP) agencies are accepting applications for the 2025-2026 winter season for first-time applicants and applicants renewing/recertifying from the previous year.

Beginning November 1st, HEAP will have limited funding for heating emergencies only. Awarding HEAP benefits that are NOT emergencies will be otherwise paused until the federal government reopens and approves new funding for the Home Energy Assistance Program.

Heating-related emergencies include:

  • No heat.
  • A termination notice from a utility.
  • Less than 1/8 of a tank of oil.
  • Less than three days’ supply of other deliverable fuels.

*Emergencies for delivered fuels will be authorized by a phone call with a follow-up voucher for each emergency order.*

Because this is a federally funded program and the federal government shut down on October 1, applicants should anticipate experiencing delays in application processing and payments.