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May 2017

Workforce Training West: Essentials of Customer Service 1.2

May 30 @ 9:00 am - 1:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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For eligible participating CAAs. Contact JessBenedetto@masscap.org.

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June 2017

Workforce Training West: Supervisory Skills 2

June 1 @ 9:00 am - 1:00 pm
Springfield Partners for Community Action, 721 State Street
Springfield, MA 01109 United States
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For eligible participating CAAs. Contact JessBenedetto@masscap.org.

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Leadership Development Session 4

June 2 @ 9:30 am - 4:30 pm

The MTC's Leadership Development Institute was created to establish an internal structure for the  development and retention of leaders within…

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Workforce Training West: Essentials of Customer Service 1.3

June 6 @ 9:00 am - 1:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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For eligible participating CAAs. Contact JessBenedetto@masscap.org.

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Workforce Training West: Supervisory Skills 3

June 8 @ 9:00 am - 1:00 pm
Springfield Partners for Community Action, 721 State Street
Springfield, MA 01109 United States
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For eligible participating CAAs. Contact JessBenedetto@masscap.org.

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Workforce Training West: Essentials of Customer Service 1.4

June 13 @ 9:00 am - 1:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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For eligible participating CAAs. Contact JessBenedetto@masscap.org.

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Planners & ROMA Implementers/Trainers Community of Practice

June 14 @ 10:00 am - 12:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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To learn more and join this group, email JessBenedetto@masscap.org

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$75

Uniform Financial Report: Insights, Strategy, and Preparation Techniques

June 19 @ 9:00 am - 2:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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The Uniform Financial Report (UFR) is filed by all non-profits providing social services which are funded directly or indirectly through state…

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$15

Understanding Collective Impact: How Three MA Community Action Agencies are Creating Collaborative Solutions to Complex Issues

June 20 @ 10:00 am - 11:00 am

There’s been a lot of talk about collective impact and community level work lately, as we head into a new…

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Workforce Development Community of Practice

June 21 @ 10:00 am - 12:00 pm
Worcester Community Action Council, Denholm Building, 484 Main Street, 2nd Floor Board Room
Worcester, MA 01608 United States
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To learn more and join this group, email JessBenedetto@masscap.org

Find out more »
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