MASSCAP

CROSSING THE DIGITAL DIVIDE
A Report on the Information Technology Needs, Capacities, and Initiatives of Community Action Agencies in Massachusetts

Programs at Massachusetts CAAs

Members of MASSCAP provide a wide variety of programs addressing the needs of low-income people. Funding for these programs comes from a broad array of sources.

The funders of each of these programs require client data reporting. The reporting requirements are all slightly different. Clearly, client data collection and reporting is a complicated and time consuming job for each CAA.

Below is a list of most of the services provided by the various CAAs. Typically, each CAA provides some of these services. 

Children

• HeadStart

• Child Care

• Family Day Care

• After-school

• Lead Abatement

Youth

• Youth Programs

• SCORE

• Alternative High School

Adults

• Adult Education

• Employment & Training

• Parenting Education

• Community Partnerships

• Family Networks

• Job Placement

• Mediation

Seniors

• RSVP

• Elder Care

• Foster Grandparents

• Senior Companions

• Telephone Reassurance

Energy/Utilities

• Fuel Assistance

• Energy Conservation

• Weatherization

• Heating Systems Services

• Water and Sewer Relief

Housing & Homelessness

• Housing

• Homelessness

• Homelessness Intercept

• Shelters

• Housing Advocacy

• Transitional Housing

Food

• WIC Nutrition Program

• Food Pantry

• Food Stamp Outreach

Health

• Family Planning

• Health Services

• Smoking Prevention/Cessation

• HIV/AIDS Services

• Substance Abuse

• Mental Health

Emergency Services

• Federal Emergency Management Administration (FEMA)

• Food

• Heat

• Shelter

Other Services

• Transportation

• Information and Referral

• Organizing/Advocacy

• Consumer Information and

• Protection

<< Return to Part II: Client Data Collection & Reporting Issues